Return Policy

Final sale

Food, beverages and consumables are final-sale for safety reasons and cannot be returned for change of mind.

Damaged, expired or wrong items

Report damaged, expired or wrong items within 48 hours of delivery with photos and we will investigate for a replacement or refund.

Cancellation

Unpaid orders can be cancelled from My Orders while they are awaiting payment. Unpaid prepaid orders expire automatically and release their stock.

Refunds

Approved refunds go back to your original payment method. Every order ships with a GST invoice.

Transit

Wholesale orders are dispatched within 24 hours. Items damaged in transit are covered when reported within 48 hours of delivery.